Table of Contents

12 aspects to avoid appearing as an amateur
12 PR Mistakes and How to Fix Them
Weāve all made our fair share of mistakes. I wrote this to help avoid some common pitfalls and to know what to do instead. Using these tips will make your PR efforts look professional and hit the target.
No. 1 ā Donāt make long pitches.
Do this instead: Keep it short and sweet.
š« Pro Tip: Journalists are busyāfocus on the most essential information to capture their attention.
No. 2 ā Don't use hyperbolic language in a press release.
For example: Thrilled, Excited, Passionate are hyperbolic words
Hereās a real example of a Donāt: Kit Kat isĀ thrilledĀ to announce the candy brand has added another flavor to its product line: vanilla.
And another real example of a Donāt: United Airlines isĀ thrilledĀ to share flights has begun offering an assortment of canned wine to economy passengers.
Even the big guys canāt help themselves with hyperbolic language.
Do this instead: Keep it factual. āKit Kat announces a new flavor to their line up: vanilla.ā. āØ
No. 3 ā Donāt use marketing language in press releases.
Words like āindustry-leading,ā āpioneering,ā āgroundbreaking,ā and ārevolutionaryā can sound exaggerated and reduce credibility.
Do this instead: Back up bold claims with data.
Example: Instead of ārevolutionary chip,ā say, āwe introduced a new chip thatās 80% faster than any other on the market.ā
Whatās your least favorite marketing word? Mine is āgame changing.ā
No. 4 ā Donāt send a press release that isnāt newsworthy.āØ
Real example of a Donāt: āFlorida-based provider announces a new websiteā
Sorry guys. We know youāre thrilled for your new website, however it isnāt news.āØ
Do this instead: Share non-newsworthy updates on social media.
Newsworthy:
āØā
New product launches
āØā
Mergers, acquisitions, expansions
āØā
Crisis updates
ā
Major events or awards
Not Newsworthy:āØ
š« New employee hire (unless itās a prominent person)āØ
š« Moving locationsāØ
š« Website launchāØ
š« Personal opinions
No. 5 ā Donāt rely solely on AI to proofread.
Do this instead: Have a human editor review for errors.
Example: AI might not catch a typo like āpubic relationsā instead of āpublic relations.ā A human will likely catch these mistakes, especially in names and figures.
No. 6 ā Donāt send mass emails out using ācc.ā
Do this instead: Use bcc or an email-sending service to maintain privacy.
No. 7 ā Donāt avoid sharing your story for fear of rejection.
Do this instead: If your story has an impact, go ahead and share it. Just use all the best practices youāve been learning in this series.
No. 8 ā Donāt focus solely on traditional earned media coverage.
Do this instead: Include events, social media, and paid content to maximize reach.
Review the Mastering Mixed Media lesson: Earned, Owned, Shared, and Paid Media should all be used to gain attention.
No. 9 ā Donāt think you cannot pitch a journalist because you donāt know them.
Do this instead: Focus on your storyās strength. Research relevant journalists, then reach out with a compelling story. Explaining why your story matters and why their audience would care. Write the perfect pitch!
š£ļø Remember: Itās the strength of your story that countsānot who you know.
No. 10 ā Donāt ramble on while giving an interview.
Do this instead: Pause. Give the journalist time for follow-up questions.
š« Pro Tip: Ask the journalist āDid I cover everything you needed?ā
No. 11 ā Donāt stop at just getting coverage.
Do this instead: Maximize press coverage and turn press hits into business results by:
ā Share the coverage in newsletters, social media, and sales materials
ā Re-share posts from the publication and engage with them
ā Break down video clips for social media (if applicable)
ā Add the publicationās logo to your website, media or press page.
š« Pro Tip: Have a press page set up on your website. This is where you show off your coverage. You would also have a media kit and other assets that are easy for journalists to use.
No. 12 ā Donāt give an interview while on speakerphone or in a noisy setting.āØ
Do this instead:
Use a quiet, distraction-free space and avoid earbuds or car speakerphones.
Be on time; journalists often have back-to-back schedules.
Speak plainlyāthis makes for soundbites everyone can understand.
āThe biggest room in the world, is the room for improvement.ā
Term to Learn
Media KitĀ is a folder of downloadable assets. It can includes photos, videos, logos, info-graphics, and technical specifications. It should be publicly available in your online newsroom.
FAQ
Q: Can I request a review and, if the review is not positive, ask that it not be published??
A: No, No, No. You asked for a review from a journalist, or other writer, and they are going to take their time and review it and give their findings. Donāt submit for a review until you product is ready.
Get PR techniques from recent news.
Newsworthy
TimothƩe Chalamet party crashes
Actor TimothƩe Chalamet made a surprise appearance at his own look-alike contest in an event that drew hundreds of onlookers.
With social media, communities can be formed quickly. Recently these communities start to crave actual human interaction and arrange meetups.
Engage with fans and evolve your content by bringing it to life. Guerrilla style execution may be needed to get fans to participate.
Fear not, if bold guerrilla-style execution and crazy IRL events arenāt for your brand, how about examining what content performed well and plotting what should be your next move.
āļø Key PR Takeaway: If you have anything to do with a celebrity, make sure they know about your event. Props to his publicist for having him attend this.
Learn from others.
100% Cool : 0% Cringe
āļø Starbucks trying to win customers back. Thatās cool.
Starbucks has been struggling, so much so, theyāve gone through 4 CEOs in two years. Looks like Mr. Niccol is bringing in some needed changes.
Heās bring back the human touch with your name misspelled on the cup
No extra charge for non-dairy milk (my personal favorite)
Paired-down menu
Cream & sugar self serving area is coming back
āļø Key PR Takeaway: People like simplicity. Too many choices are overwhelming. This goes for PR and marketing.
New hire announcements arenāt usually news, unless itās a big one, like Mr. Niccolās hire. It made stocks go up 24% the day of his announcement.
He communicates clearly the path forward to staff, investors and news.
Attention Seeker of the Week
Cricket
Cricket, the aptly named Papillon, loves to jump and does so with vigor and vim. When this 6 year old jumping pooch needs a cuddle break, it is done on the lap of her owner, whilst growling at the cats.
We want to meet your furry attention seeker! Send us an email to have them featured.
Enjoying cooler weather with my cup of coffee! (Now itās summer and itās suppose to be the hottest day on record!)
Until next week, keep your shades on and stay cool.
Your fellow Seeker,
Keren
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